FREQUENT ASKED QUESTIONS
A single document can be notarized for $25 using Notarize. Each additional notary seal will cost $10 but most documents only require one.
It is an acronym for remote online notarization. RON is the means used to electronically notarize a document using a third-party (i.e. vendor) software platform which records the visual and audio communications of participants to the signing of a document even when the participants are not physically located in the same place. The practice was authorized in Florida on Jan. 1, 2020.
Remote Online Notarization (RON) allows banks, title companies, law firms, and other businesses to complete important transactions that require signatures and a notary seal remotely with the aid of online audio and video technology.
RON is operational 24 hours per day, 7 days per week, 365 days a year. If you’re signing a mortgage-related transaction, we’re operational 24/6 Monday through Friday, EST and CST, and 7:00 AM to 8:00 PM Saturday EST and CST.
You simply register on the Notarize app or website, then upload your document(s) and verify your identity. You verify your identity using knowledge-based authentication, which offers you a series of specific questions that only you can answer. Once your ID has been verified, your identity is further validated using a government-issued photo ID. You are then connected with a commissioned notary public via live audio-video call. The notary public re-confirms your identity visually using the scanned photo ID, and then witnesses as you electronically sign the document. Similar to how a traditional notary operates, the Notarize notary signs and places his or her notarial seal on your document. For greater security, our notary then completes the electronic notarization process using digital tools. Once complete, you will receive detailed instructions to access your notarized document online and can deliver it or send it electronically to whomever you would like. The whole process is completed in minutes. In accordance with governing law, all video calls are recorded so that any legally authorized party may view and verify your electronic notarization.
Yes, it is.
Yes. We can supply up to two online witnesses for your remote online notarization.
Yes, but each witness must pre-qualify the same as the principal signer(s), and each witness must have a unique email address and their own device with an operating webcam and microphone. Unless you have specific reasons to use your own witnesses, things usually go smoother when you use the witnesses we provide. There is no difference in price.
No, our notarizations are valid in all U.S. states and territories. We can facilitate your online notarization anywhere in the world as long as you meet the minimum requirements to use RON.
Just about every document which needs to be notarized in the paper world can be electronically notarized online using the Notarize platform, with a few exceptions.
Examples of documents that notaries on our platform will not be able to notarize for you include:
- Self-proving Wills and codicils.
- Non-Self Proving Wills and codicils to be used in states other than Florida or Nevada.*
- Testamentary Trusts and any amendments to Trusts, and inter vivos trusts to be used in states other than Florida or Nevada.
- I-9 Forms.
- Certified true copies of birth, marriage, or death certificates, or court-issued documents.
- Documents intended for use outside the United States.
- Documents in which the notary is named or has a beneficial interest.
- Documents containing pictures of children.
- We are also not authorized to perform marriage ceremonies, although we wish you much happiness.
* At this time, We can handle non-self-proving Wills in the states of Florida and Nevada. This means that Wills handled on the Notarize platform will require a witness who can appear in court when the Will is being admitted to probate and testify that they witnessed its execution.
Under both Florida and Nevada law, an eSigned and remotely notarized Will is only self-proving if it’s held by a qualified custodian. We are building the infrastructure to be a qualified custodian, but it’s a service we are unable to provide at this time.
If you’re in Florida or Nevada and want to learn more about providing non-self-serving Wills, you can request a callback from our Sales team.
No, we will only charge a fee for successful notarizations. If we are unable to process any document, the session will be terminated without any cost to you.
When using remote online notarization, you must meet the minimum qualifications.
It is important that you use a supported web browser that can access your webcam and microphone.
Supported Operating Systems and Browsers
- Google Chrome – Version 30 or higher
- FireFox – Version 24 or higher
- Opera – Latest Version
Mac (Sierra or above)
- Google Chrome (Latest Version)
- Firefox (Latest Version)
Android (Phones and Tablets)
- Google Chrome – Latest Version
iOS (iPAD and iPHONE)
- iOS 11 or higher (Operating System)
- Safari or Google Chrome Browser
These web browsers should NOT be used:
No. You can be anywhere in the world.
Yes, it’s more secure than traditional paper notarizations and is designed to detect identity fraud. We contract with technology providers Notarize, Inc, which satisfies Florida’s strict remote online notary law. Each notarial session is audio/video recorded and retained for 10-years. Every signer’s driver license is analyzed for authenticity, and their identity is further authenticated using a system known as, “Knowledge Based Authentication”, or KBA. Click here to to learn about RON privacy issues.
Most documents presented to an online notary public already have a notary block containing the proper notarial language that makes it clear to the online notary which notarial act is required.
The two most common notarial acts that an online notary performs are oaths and acknowledgements. If you submit a document to us for notarization without proper notarial language, your online notary is going to ask you what type of notarial act you want performed. If you do not know, click on the video link below to learn more about your options.
Yes, all remote online notary (RON) sessions are audio-video recorded, and the recordings are kept for ten years. Our notaries also keep a detailed notary journal of all remote online notary transactions.
You must be a U.S. citizen or legal resident (green card holder) with a social security number and a U.S. credit history of at least 3-5 years.
The following types of identification are acceptable:
- A driver’s license or identification card issued by the State of Florida, another U.S. state, or a territory of the United States, i.e. Puerto Rico, Guam, Virgin Islands, etc.;
- An identification card issued by a territory of the United States or a state other than Florida; or
- A Passport issued by the U.S. Department of State. If you have a passport and a driver’s license, we prefer that you use your state issued driver’s license.
No. We can notarize documents online that have no association with Florida.
Yes, we can customize a solution for your law firm or business. We provide remote online notary services for law firms and businesses located both in and outside of the State of Florida.
Acceptable forms of ID include the following photo IDs if valid and unexpired. Your state may have other allowable IDs or may exclude use of some items on this list, so always check:
– U.S. State Issued Driver’s License
– U.S. State Issued Photo ID
– U.S. Passport Book
– U.S. Passport Card
– Certificate of US citizenship
– Certificate of Naturalization
– Foreign Passport
– Alien Registration Card with Photo
– Military ID
This is not a comprehensive list. If you are unsure whether your ID will be accepted, just send us email: firstname.lastname@example.org and we’ll let you know!
Yes. We only use Notary Publics commissioned in the State of Florida which authorizes their notaries to perform notarial acts online.
We do not have a physical store location that you can come to. The addresses displayed in our ads and on our website are for written correspondences and mailing purposes only. Our service is strictly mobile and by appointment only.
BOOK YOUR APPOINTMENT
Request an appointment with a Northeastern Realty Notary Public for a convenient remote online notarization via live video chat.