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Lenders view your credit history in one of two ways—a hard inquiry or a soft inquiry (also known as a hard pull or soft pull).
We welcome and encourage open discussion on NER’s social media sites – including but not limited to our blogs, Facebook, Twitter, YouTube pages and online community forums – and look forward to any comments, blogs and articles you want to share.
All links to external websites found linked from NER’s social media sites are provided as a service and convenience to our readers. NER is not responsible for material posted to any of its social media sites and does not guarantee the content, quality, accuracy, timeliness, or suitability of their contents, nor are we liable for the content or availability of these external websites. We do not in any way endorse or recommend individuals, products, or services that may be discussed on these social media sites. NER specifically disclaims all liability for claims or damages that may result from any posting on these Sites. We accept no responsibility for the opinions and information posted on these Sites, and such opinions do not necessarily reflect the policies of NER. In no event shall we be liable to you for any decision made or action taken by you in reliance on information on these social media sites. The materials posted on our social media sites do not constitute legal, tax, or financial advice and are not a substitute for obtaining legal, tax, financial, or other professional advice.
Please be aware that once you post something online, there’s the potential for thousands (or hundreds of thousands) of people to read your words, even years from now. As a result, we suggest that you exercise caution when posting tax information on any of our social media sites and that you not disclose personal identifiable information like your location, social security number, financial information, etc.
As a guest posting content to any NER’s social media sites on the internet, you agree that you will not:
By transmitting any content (by uploading, posting, emailing, or otherwise) on any NER’s social media sites, you grant to the Company the irrevocable right to reproduce, distribute, publish, and display such content and the right to create derivative works from your content, to edit or modify such content, and to use such content for any NER purpose. Our use of your transmitted content is permitted without approval, notice, compensation, or acknowledgment.
NER permits the sharing of the content from any of its social media sites, but you agree not to use it for personal financial benefit or alter it in any way.
NER reserves the right to remove from our social media sites any content in violation of this Disclaimer or any content that is otherwise objectionable, as well as to take steps to block access to our Sites by any person violating this Disclaimer.
While NER monitors its social media sites, not all comments or private messages will receive a response. We cannot respond to software or tax-related questions through private messages or public comments via our Sites. NER, its affiliates, and its employees do not provide tax advice services. Tax advice should be sought from the IRS. If you have a technical support or product question, please call 800-215-2454 or send an email to security@nercloudoffice.com.
By submitting content to any of NER’s social media sites, you understand and acknowledge that this information is available to the public, and that NER may use this information for internal and external promotional purposes. Please note that other participants may use your posted information beyond the control of NER. If you do not wish to have the information you have made available via this site used, published, copied and/or reprinted, please do not post on this page.
We believe in being clear and open about how we use your information. This policy provides detailed information about how and when we use cookies.
We or our third-party service providers may use cookies and other tracking technologies (including browser cookies, pixels, beacons, mobile application identifiers, and Adobe Flash technology) to help us recognize you across different sites and services, improve your experience, increase security, measure use and effectiveness of our services, and serve advertising.
By continuing to use our sites or services, you are agreeing to the use of cookies and similar technologies for the purpose we describe in this policy.
A cookie is a small file that is placed onto your device and that is managed by your browser. Cookies were designed for websites to remember information (such as items in a shopping cart) and enable our sites or services to function. For example, cookies enable us to identify your device and enable you to easily share content on our sites and services and help us serve relevant ads to you.
We use cookies on our sites and services, including mobile applications. Any browser loading these sites will receive cookies from us. However, unless you register with us, cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally.
We use two types: persistent cookies and session cookies. A persistent cookie helps us recognize you as a user. After you sign in, a persistent cookie stays in your browser and will be read by our site when you return to the site. Session cookies only last for as long as the session (usually the current visit to a site or a browser session).
We also have implemented and use Google Analytics Display Advertising, specifically the Demographics and Interest Reporting feature to advertise online, sell advertising, and develop content.
We also may use Adobe Flash, which is another technology that can provide cookie-equivalent functionality. Adobe Flash is capable of storing information on your device (in a file outside of your browser).
Cookies combined with ad technology such as web beacons, pixels, and anonymous ad network tags help us serve relevant ads to you more effectively. They also help us collect aggregated auditing, research, and reporting for advertisers. Pixels, which are invisible tags placed on our websites, help us understand and improve our service, show you ads, and know when content has been shown to you. Please note that because our pages include advertisements, your web browser may request advertisements and web beacons directly from ad network servers, and these networks can view, edit, or set their own cookies, just as if you had requested a web page from their site.
Although we do not use cookies to track your browsing behavior on third-party sites, we do use aggregate data from third parties and data from sites and services you have used to show you relevant, interest-based advertising. We do not provide any personal information that we collect to advertisers.
You can set your browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. However, if you limit the ability of our sites and services to set cookies, you may limit your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings such as login information. Please note that companies delivering advertisements on our sites may also use cookies or other technologies, and those practices are subject to their own policies.
You can opt-out of Google Analytics for Display Advertising and customize Google’s Display Network ads using Google’s Ad Settings. You can opt-out of Google Analytics by using Google Analytics Opt-out Browser Add-on.
Please note that not all browsers provide the ability to remove Adobe Flash “cookies” (also called “locally stored objects,” or “LSOs”). You can restrict or block Adobe Flash cookies/LSOs through the Adobe website.
You can opt out of being targeted by certain third party advertising companies online by visiting the Network Advertising Initiative, Adobe, and/or Digital Advertising Alliance.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org, or www.aboutcookies.org.
As a state-licensed, full-service virtual real estate brokerage software developer, NER is committed to providing a highly secure and reliable software. NER Cloud Office software is built on Amazon Web Services (AWS), which is compliant with a wide variety of industry-accepted security standards. Additionally, our engineers utilize proven and state-of-the-art security technologies and techniques in order to protect all systems, data, and information from unauthorized access in the best possible way.
If you have any questions or need additional information, please write to security@nercloudoffice.com.
NER stores the following general data that is necessary for the purposes of its electronic tax filing service:
NER does not store bank information or credit card data. NER uses your information to process requests for certain services or information. Providing your information is generally voluntary, but if it is not provided, we might not be able to process your transaction. When information is required, we will let you know before we collect it.
For data storage, analysis, and backups, NER utilizes the preexisting Amazon AWS cloud infrastructure and therefore shares several AWS standards and accreditations. All virtualized servers are run in the US East (Northern Virginia) region.
Among others, Amazon AWS is certified by the following security compliance standards:
Reference: Amazon Security Bulletins
Network Security
Account Security
System Security
Secure Data Storage
1. About NER and How to Contact Us
Northeastern Realtors, LLC is the controller of your personal data. We also act as data processor when providing certain services to our clients. If you have any privacy concern or questions about how your personal data is used, please feel free to contact us.
About NER
Northeastern Realtors, LLC (collectively “NER”, “we,” or “us”) develops and sells real estate transaction software and provides real estate service to consumers. You can find a list of NER’s products and services at https://nercloudoffice.com.
We operate globally through Amazon cloud service network. The location of our physical office is: 520 Blue Hill Ave, Milton, MA 02186.
We are data controller and data processor
NER is the data controller of information collected through this website or when you otherwise interact with us. There are certain circumstances where our affiliates may also be data controllers or data processors, for instance when you engage us for the provision of services, but we will inform you of these circumstances in advance.
How to contact us
If you want to exercise your data protection rights, have any questions, or need further information about this Privacy notice or the processing of your Personal Data by NER, please contact us by email at privacy@nercloudoffice.com
2. Scope of this Privacy Policy
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website taxtc.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
We are committed to complying with local legal requirements.
This Privacy Policy applies to:
We have a separate policy for how we process personal data from our employees. If a service or a data collection has its own specific privacy and security provisions, then these provisions – not this Privacy Policy – applies.
This Privacy Policy is at all times subject to applicable local law requirements.
3. Sources of Personal Data
We collect information from different sources depending on the context of your interactions with NER, for instance when you visit our website, when applying for a job position, or when engaging our services.
We collect information and data from you in various ways, including:
Information received directly or indirectly from you:
Or from third-party sources:
4. What Personal Data We Collect and Why
Depending on the relationship you have with NER and where you are located, we collect and use different types of personal data, according to local laws.
“Personal Data” as used herein means all information that can directly or indirectly identify you or other individuals.
If you choose to submit your contact information to indicate an interest in our services, we receive from you your name, address, telephone number and e-mail address. If you choose to submit your e-mail address to indicate an interest in our electronic newsletter, we receive from you your e-mail address.
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal data can also include information about any transactions, both free and paid, and information about you that is available on the internet, such as from LinkedIn, Twitter and Google.
We may collect personal information about you (such as name, email address, Social Security number or another unique identifier) only if you specifically and knowingly provide it to us. We will use your information to process requests for certain services or information. Providing your information is generally voluntary, but if it is not provided, we might not be able to process your transaction. When information is required, we will let you know before we collect it.
Our websites do not currently support “do not track” settings on your browser or have any similar mechanism that allows you to opt out of or otherwise control the collection of certain information about your online activities. We collect PII and other information only as necessary to administer our programs. The information you provide will be used only for that purpose. We do not sell the information collected at this site or any other information we collect. You do not have to give us personal information to visit our websites.
Technical Usage Information and Analytics
When you visit our Site, we collect usage information sent to us by your computer or mobile device that tells us how you are using the Website, including information such as the browser type, IP address, user language, the operating system, unique device identifier, or location. This information is collected through the use of cookies and similar technologies. Please see the Cookie Policy for further details.
Contact information for Event Registration and to respond to inquiries
We collect your name, email, title, company, postal address, telephone number or other information that you voluntarily choose to provide to us for event registration, or to send you marketing information as requested.
If you do not provide us with all the information requested for event registration, we may not be able to respond to your request or needs.
Career Information
If you apply for a position at NER, we will collect information such as name, address, telephone number, resume, employment history, education, reference information, salary expectations, work permit/visa requirements, and other information that you choose to provide to us.
When providing names and contact information of third-party references in connection with applying for a position with NER, you represent that you have obtained permission from your references to provide us with their personal information. Any providers we engage during the screening process will be vetted to ensure they have the appropriate privacy and security practices in place.
If you don’t provide us with all the requested information, we may not be able to consider your job application.
Additionally, as permitted by applicable local law and when you authorize us through a separate consent, we will collect special categories of personal data, your social security number, or a consumer report (e.g. background check). Note that we don’t want this information or additional details, like your date of birth and financial information, in your resume.
Business information
When we have or are developing a business relationship, we collect contact business information, such as: names, titles, contact information and emails from you (if you are a natural person) or from your employees or representatives, including areas of interest and potential synergies for future projects.
When receiving or providing services, we also collect payment information, conflict checks and credit reference information (including background checks when appropriate and according to local laws).
If you do not provide us with the information required, we may not be able to do business with you.
Information related to the provision of our services
When providing services to clients, in additional to business information we will process different documents that may contain personal data, and special categories of personal data.
The provision of this type of information and consequences are defined on our terms and conditions policies.
We will collect certain information for security purposes in order to verify your authorized access to an account or to reset your password if you cannot access your NER account. Some Services may require added security and you may be asked to provide additional information. The email address and password that you use to sign up for a NER account are your “credentials” that you will use to authenticate with our network. We assign a unique ID number to your credentials to track you and your associated information. NER Services do not allow sharing of accounts between users or individuals.
Information from Other Sources
The information we collect may be combined with information from outside records (e.g., demographic information, navigation information, additional contact information) that we have acquired in accordance with law. For example, if you work at a real estate brokerage firm but we don’t know your title, we may go to the firm’s website or a social media site to confirm your title.
We do not use solely automated decision-making systems.
5. Our Use of Personal Data
The purposes for which we collect and use your personal data may vary depending on the type of relationship you have with us, such as if you are a website visitor, one of our clients, or if you apply for a job position with us.
We collect and use Personal Data collected from you according to the following purposes and legal basis:
When it is necessary for entering into or the performance of a contract:
To comply with applicable laws:
For our legitimate interests in:
We also use your personal data based on your consent, in these cases you can withdraw that consent at any time:
6. Data Retention
We retain personal data only for the length of time required to fulfill the purpose for which the data was collected or to comply with legal obligations.
According to our retention policy, we retain Personal Data as necessary for the duration of the purposes outlined in this Privacy Notice and to comply with our legal obligations. The retention period depends on the context in which we process personal data, for instance:
We will delete or block your Personal Data after these retention periods, unless you authorize us to keep it, or when it is necessary to enforce our agreements or resolve disputes.
These storage terms apply unless agreed otherwise in a contract with NER or in locally applicable legislation.
7. Who Receives Your Data
At times, we disclose your personal data to our vendors to help accomplish our business objectives and provide you services. There are other circumstances where we are required by law to disclose personal data to public bodies or judicial authorities.
Information collected may be shared with:
NER Affiliates
We may share the information we collect about you with our NER affiliates.
The information may be disclosed (i) to provide joint content and our services (e.g. real estate transaction services); (ii) to help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches; and (iii) to guide decisions about our NER services, website, and communications.
Service Providers and Other Third Parties
We may disclose your information to service providers under contract who help with our business operations including, sub-contractors supporting the delivery of professional, technology, or communication services. Any providers or third parties we engage will be vetted to ensure they have the appropriate privacy and security practices in place.
Other Entities with your Consent
We will disclose your information to other third parties to whom you explicitly ask us to send your Personal Data. On this Site, you may have opportunities to express interest in or register for other services such as registering for events and webinars organized by third parties. If you do, we will provide your Personal Data to those third parties, to fulfill your request.
Social media sites
When you interact with our Website through social media sites, plug-ins or other applications, depending upon your privacy settings, this information may become public on the Internet. We cannot prevent further use of this information. You can control what data you share through privacy settings available on some social media sites. Please refer to those third-party sites’ privacy policies and terms of use to learn more about their privacy practices, which we do not control.
Legal Obligations
We may disclose your Personal Data as required by law, such as to comply with lawful requests by enforcement and public authorities or courts, when we believe in good faith that disclosure is necessary to comply with such legal process, or to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We will use reasonable endeavors to notify you before doing so, unless we are legally restricted from so doing.
Change of Control
NER may in the future reorganize or transfer all or part of its businesses, which may result in the transfer of your Personal Data to new NER entities or third parties through which the whole or a part of the NER businesses will be carried out. If NER becomes insolvent, enters receivership or any similar or equivalent event occurs, parts of the business may be sold or transferred to a third party. This change of control may result in the transfer of your Personal Data to a third party that will carry out the business.
8. Opt-Out of Marketing Communications
You can opt-out of your marketing communications anytime.
You can opt-out of receiving our newsletter or other marketing communications by following the opt-out instructions in our commercial e-mails or by contacting marketing@nercloudoffice.com
9. Transfers of Personal Data
If you are located outside the United States and you interact with our Website or provide NER Personal Data, then your information may be transferred to the United States. Only in certain circumstances, your personal data will be transferred to other jurisdictions. However, we provide appropriate safeguards to ensure the same level of protection of your personal data.
If you are located outside the United States and you interact with our Website or provide us Personal Data, then your information may be transferred to NER or to our third-party service providers located in the United States. In certain circumstances, for instance, when it is necessary for the provision of services, we may transfer your personal data to service providers based in other jurisdictions. In these situations, we ensure compliance with local data protection requirements.
If you are based in the European Economic Area (EEA), the United Kingdom or Switzerland, we will ensure this Privacy Policy is following the General Data Protection Regulation (GDPR) and other relevant legislation that is always clear and demonstrable.
10. Data Protection Rights
If you interact with our Website, reside in these territories or in other locations where similar rules apply NER is committed to facilitate the exercise of your rights granted by the data protection laws of your country of residence.
Your rights under the GDPR consist of:
NER is committed to facilitate the exercise of your rights granted by the data protection laws of your country of residence. Accordingly, some of the rights listed below will only apply in certain circumstances. You can contact us at any time to discuss any of these rights or your privacy concerns at privacy@nercloudoffice.com
How to exercise these data protection rights
All these requests should be submitted as follows:
11. Data Protection Officer
A defined role of Data Protection Officer (DPO) is required under the GDPR if an organization is a public authority, if it performs large scale monitoring or if it processes particularly sensitive types of data on a large scale. The DPO is required to have an appropriate level of knowledge and can either be an in-house resource or outsourced to an appropriate service provider.
Based on these criteria, the Company DOES NOT require a Data Protection Officer to be appointed.
12. Security
We take commercially reasonable precautions to try to keep all information obtained from you secure against unauthorized access and use, and we periodically review our security measures.
13. Accountability for Onward Transfer
NER will apply the notice and choice principles in providing EUPI collected directly from a EU Person and thereafter provided to a third party. NER is potentially liable in cases of onward transfers of EUPI to third parties. Accordingly, NER will obtain assurances that its agents and subcontractors use safeguards consistent with this Policy.
14. Our Policy with respect to Children
Our services are not directed to children
We do not knowingly collect personal data from children. If a parent or guardian becomes aware that his or her child has provided us with Personal Data without their consent, please contact us at privacy@nercloudoffice.com
17. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will duly inform you of any changes.
This Privacy Policy may be amended by us at any time. If we make any material changes to how we treat Personal Data, we will notify you by placing a prominent notice on the Site. The time stamp you see on the policy will indicate the last date it was revised.
This Policy was last updated on January 16, 2021.